Thursday 15 November 2018
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business-standard - 7 days ago

Google outlines improved handling of harassment claims

Google chief Sundar Pichai on Thursday outlined changes to how the internet giant handles sexual harassment complaints, hoping to calm outrage that triggered a worldwide walkout of workers last week. We recognize that we have not always gotten everything right in the past and we are sincerely sorry for that, Pichai said in an email message to employees, a copy of which was shared with AFP. It s clear we need to make some changes. Pichai promised that Google will be more transparent with how concerns are handled, and provide better support and care to those who raise such issues with the company. Google will provide more granularity, regarding sexual harassment investigations and their outcomes, according to Pichai. He also said Google is consolidating the complaint system and that the process for handling concerns will include providing support people and counselors. Google will update its mandatory sexual harassment training, and make arbitration of claims optional instead of ..

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