Sunday 8 December 2019
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business-standard - 5 days ago

Complaint box to be placed in every panchayat of J-K for citizens complaints: LG

Jammu and Kashmir Lieutenant Governor G C Murmu on Tuesday said a complaint box will be placed in every panchayat of the Union Territory for people to register their grievances. Murmu said this while chairing the first meeting of the administrative council to review the functioning of public grievances mechanism in Jammu and Kashmir, an official spokesman said. Principal Secretary to government, planning, development and monitoring and grievances department Rohit Kansal made a detailed presentation explaining the process of registering and handling the grievances and complaints, he said. The council was informed that grievances are received through different means including by post and also can be brought to the Lt governor s grievance cell by the complainant personally, the spokesman said. In addition, public outreach darbars (meetings) are conducted twice a week by advisors to the Lt governor where people have an opportunity to walk in and present their complaints and grievances, .

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